Insurance Claims & Customer Service Directory
A quick-access directory for payments, ID cards, roadside assistance, and carrier claim reporting.Insurance Claims & Customer Service Directory
This page provides a quick-access directory to major insurance carrier resources, including phone numbers, online bill-pay links, customer portals, claims pages, and roadside assistance. Use this page when you need to reach your carrier directly for service, payments, or claim reporting.
Important: Claims are filed with the insurance carrier, not with Jim. Carriers make all claim decisions. This page helps you reach the correct company quickly.
Carrier Contact Directory
Use the links below to find your carrier’s customer service line, online payment system, ID cards, and claim reporting pages.
Note: Some carriers list different phone numbers for billing, customer service, and claims. Always verify your policy number and personal information before sharing details.
Insurance Covered Glass Claims – Safelite Glass
If you have a glass claim, you can call Safelite in Scottsdale at 480-428-3513 or 1-800-800-2727. Website is Safelite.com
Insurance Company Claims & Payment Directory
| Company | Customer Service | Customer Portal | Claims Online | Claims Service |
|---|---|---|---|---|
| American Modern | Scottsdale: 480-428-3513 | ID Cards | Make Payment | File Claim | 1-800-2727 |
| Safelite Customer Glass Claims | 1-800-543-2644 | ID Cards | Make Payment | File Claim | 1-800-375-2075 |
| Amshield | 1-844-267-4435, Press 2 | N/A | File Claim | 1-844-267-4435 |
| Berkshire Hathaway GUARD | 1-800-673-2465, Option 2 | ID Cards | Make Payment | File Claim | 1-800-673-2465 |
| Branch | 1-833-427-2624 | ID Cards | Make Payment | File Claim | 1-833-427-2624 |
| Bristol West Auto | 1-888-888-0080 | ID Cards | Make Payment | File Claim | 1-800-274-7865 |
| Chubb | N/A | ID Cards | Make Payment | File Claim | 1-800-252-4670 |
| Citizens | 1-866-411-2742 | ID Cards | Make Payment | File Claim | 1-866-411-2742, Press 1 |
| Encompass | 1-866-430-2916 | ID Cards | Make Payment | File Claim | 1-800-588-7400 |
| Fremont | 1-888-968-3664 | ID Cards | Make Payment | File Claim | 1-800-550-0325 |
| Foremost Signature 360 (Old Metlife) | 1-800-422-4272 | ID Cards | Make Payment | File Claim | 1-800-854-6011 |
| Foremost Speciality Lines | 1-800-532-4221 | ID Cards | Make Payment | File Claim | 1-800-274-7865 |
| Grange | 1-800-425-1100 | ID Cards | Make Payment | File Claim | 1-317-913-2600 |
| Hagerty | 1-800-922-4050 | ID Cards | Make Payment | File Claim | 1-800-922-4050, Ext 4 |
| Hanover | 1-800-573-1187 | ID Cards | Make Payment | File Claim | 1-800-628-0250 |
| Hartford | 1-800-423-6789 | ID Cards | Make Payment | File Claim | 1-800-243-5860 |
| Hippo | 1-800-585-0705 | ID Cards | Make Payment | File Claim | 1-855-999-9746 |
| Kemper | 1-877-252-7878, Ext. 2 | ID Cards | Make Payment | File Claim | 1-866-536-7376 |
| Madison Mutual | N/A | N/A | File Claim | 1-800-766-6642, Press 3 |
| Mainstreet Insurance | 1-800-258-5310 | ID Cards | Make Payment | File Claim | 1-877-425-2467 Glass 1-800-887-5944 |
| Mercury Insurance | N/A | ID Cards | Make Payment | File Claim | 1-800-503-3724 |
| National General | 1-800-462-2123 | ID Cards | Make Payment | File Claim | 1-800-468-3466 |
| Nationwide | 1-888-891-0267 | ID Cards | Make Payment | File Claim | 1-800-421-3535 |
| Openly | 1-857-990-9080 | ID Cards | Make Payment | File Claim | 1-888-808-4842 |
| Pekin | 1-888-735-4611, Ext. 3 | ID Cards | Make Payment | File Claim | 1-800-322-0160 |
| Personal Umbrella | 1-800-564-1799 | ID Cards | Make Payment | File Claim | 1-800-564-1799 |
| Progressive | 1-800-776-4737 | ID Cards | Make Payment | File Claim | 1-800-776-4737 |
| Progressive Home/ASI | 1-866-274-8765 | ID Cards | Make Payment | File Claim | 1-800-274-5677 |
| Pure Insurance | 1-888-813-7873 | ID Cards | Make Payment | File Claim | 1-888-813-7873 |
| Safeco | 1-800-332-3226 | ID Cards | Make Payment | File Claim | 1-800-332-3226 |
| Selective | 1-888-974-7400 | ID Cards | Make Payment | File Claim | 1-866-455-9969 |
| State Auto | 1-800-288-4425 | ID Cards | Make Payment | File Claim | 1-877-722-5246 |
| Travelers | 1-877-878-2468 | ID Cards | Make Payment | File Claim | 1-800-252-4633 |
| Rockford Mutual | 1-800-747-7642, Ext. 1 | ID Cards | Make Payment | File Claim | 1-800-747-7642, Ext. 2 |
| Foremost / Farmers | 1-800-680-3354 | ID Cards | Make Payment | File Claim | 1-800-854-6011 |
| Main Street American | 1-877-425-2467 | ID Cards | Make Payment | File Claim | 1-800-258-5310 |
| Stillwater | 1-855-712-4092 | N/A | File Claim | 1-800-220-1351 |
| Universal Property and Casualty | 1-800-425-9113, Press 1 | ID Cards | Make Payment | File Claim | 1-800-470-0599, Press 2 |
| Safelite Agency Care | 1-877-792-4368 |
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